PRIVACY

Privacy Policy

Your privacy matters. Here's exactly what data we collect, how we use it, and what rights you have.

Last updated: August 2026

What We Collect

When you use TopClaimer, we may collect the following information:

  • Email address (if you create an account or contact us)
  • Payment information — processed and stored by our payment provider; TopClaimer does not store full card details
  • Product submission data: product name, URL, description, category
  • Bid amounts and timestamps
  • IP address and approximate geolocation (country/region level)
  • Browser type, device type, and operating system
  • Pages visited, time on site, and referral source

How We Use Your Data

We use collected data to:

  • Process bids and display leaderboard rankings
  • Detect and prevent fraud, abuse, and rule violations
  • Improve platform performance and user experience
  • Send transactional emails (bid confirmations, rank change alerts)
  • Analyze aggregate usage patterns to improve the product
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for targeted advertising.

Cookies & Tracking

TopClaimer uses cookies and similar tracking technologies to maintain session state, remember preferences, and analyze platform usage.

We use analytics tools to understand how users interact with the platform. These tools may set their own cookies. Analytics data is aggregated and anonymized where possible.

You can disable cookies in your browser settings. Disabling cookies may affect certain platform features, including bid submission and session persistence.

Data Sharing

We share data only in the following limited circumstances:

  • With payment processors to complete bid transactions
  • With infrastructure providers (hosting, database) under strict data processing agreements
  • With analytics providers on an aggregated, anonymized basis
  • When required by law, court order, or government authority
  • In connection with a merger, acquisition, or sale of assets (you will be notified)

Data Retention

We retain your data for as long as necessary to provide the service and comply with legal obligations. Bid records and leaderboard history are retained indefinitely as part of the platform's public record.

If you request account deletion, we will remove your personal identifiers from our systems within 30 days, except where retention is required by law or for fraud prevention purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@topclaimer.com.

Security

We implement industry-standard security measures including HTTPS encryption, secure database access controls, and regular security reviews. Payment data is handled exclusively by PCI-compliant payment processors.

No system is 100% secure. In the event of a data breach that affects your personal data, we will notify you as required by applicable law.

Children's Privacy

TopClaimer is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to TopClaimer, contact us at privacy@topclaimer.com and we will promptly delete it.

Privacy questions or requests?

Email us at privacy@topclaimer.com. We respond to all privacy requests within 30 days.